FAQ: Welcome to Cortney’s Candles! We are a premium candle company established in 2022, dedicated to handcrafting high-quality candles and wax melts. Our mission is to create a warm and inviting ambiance in your home with our wide range of scented candles and wax melts.

At Cortney’s Candles, we offer an extensive selection of scented candles and wax melts to cater to every preference and mood. From the invigorating scent of Cinnamon for stimulation to the relaxing aroma of Oatmeal and Honey for a calming atmosphere, our range of fragrances has something for everyone. Each candle and wax melt is meticulously crafted using the finest ingredients, ensuring a long-lasting and delightful scent experience.

Explore our online store and immerse yourself in the world of exquisite candle craftsmanship. Whether you’re looking to create a cozy atmosphere, unwind after a long day, or find the perfect gift, Cortney’s Candles has you covered.

1. What is Cortney’s Candles?

Cortney’s Candles is a premium candle company that was established in 2022, specializing in handcrafted, high-quality candles and wax melts. We offer a wide range of scented candles made from the finest ingredients to create a warm and inviting ambiance in your home.

2. How can I contact Cortney’s Candles?

You can reach Cortney’s Candles through various methods:

• Email: Contact us at cortney@cortneyscandles.com for any inquiries or assistance.
• Phone: Call Cortney here.
• Visit our store.
• Contact Us page.

1. What Materials Are Used in Cortney’s Candles’ Products?

At Cortney’s Candles, we take pride in using high-quality components to create our candles. Our candles are made from 100% soy wax, which provides a clean and long-lasting burn.

We also use carefully selected fragrances and essential oils and lead-free, unbleached cotton wicks for optimal scent diffusion and safety. This also makes every product eco-friendly!

2. Are Cortney’s Candles’ Products Environmentally Friendly?

Yes, we strive to be environmentally conscious in our candle production. Our candles only use soy wax, which is a renewable resource.

Additionally, we ensure our packaging is minimalistic and recyclable. We are committed to minimizing our ecological footprint.

Cortney loves helping the environment as much as possible. She also provides discounts and coupons for donating used candle jars to Cortney’s Candles!

1. How can I place an order?

To place an order with Cortney’s Candles, simply visit our online store at www.cortneyscandles.com. Browse our collection of candles, select the items you wish to purchase, add them to your cart, and proceed to checkout. Follow the instructions to provide your shipping information and complete the order. Orders can take one to two weeks to arrive at your door.

2. What are the shipping options and fees?

We offer various shipping options to suit your needs. Once you have entered your shipping address during the checkout process, you will see the available shipping methods along with the associated fees. The shipping fees may vary based on the destination and the weight of your order.

1. What is Cortney’s Candles’ Return Policy?

We want you to be completely satisfied with your purchase from Cortney’s Candles. If you receive a damaged or defective product, please contact us within 10 days of receiving your order. We will work with you to provide a suitable resolution, which may include a replacement or refund.

2. Can I return or exchange a candle if I change my mind?

Due to the nature of our products, we do not accept returns or exchanges for candles if you simply change your mind. However, if you have any concerns or questions about your purchase, please don’t hesitate to reach out to Cortney. We are here to assist you and ensure your satisfaction.

Special Offers and Discounts at Cortney’s Candles!

At Cortney’s Candles, we love to reward our valued customers with special offers, promotions, and discounts. Here are some ways to enhance your candle-shopping experience:

1. Subscribe to Our Newsletter: Sign up for our newsletter and be the first to know about exclusive discounts, new product launches, and exciting promotions. Stay connected with Cortney’s Candles and never miss out on a great deal.
2. Seasonal Sales: Keep an eye out for our seasonal sales, where you can enjoy significant discounts on selected candles and wax melts. Whether it’s a spring clearance, summer blowout, or holiday extravaganza, it’s the perfect opportunity to stock up on your favorite scents or try something new.
3. Bundle Deals: Take advantage of our bundle deals to save on multiple candles or wax melts. These curated sets offer a variety of fragrances that complement each other, allowing you to create a harmonious blend or switch up scents to match your mood.
4. Refer a Friend: Spread the joy of Cortney’s Candles with your friends and family. When you refer a friend to our online store, you and your friend will receive a special discount on your next purchase. It’s a win-win for both of you!
5. Free Shipping: For orders above a certain value, we provide free shipping. So, not only can you enjoy the beautiful scents of our candles, but you can also have them conveniently delivered to your doorstep without any extra shipping fees.

Make sure to check our website regularly and follow us on social media for the latest updates on special offers, promotions, and discounts. Let Cortney’s Candles illuminate your life with delightful scents and amazing savings!